SMS Consent & Opt-In Disclosure

Brand Identification

This SMS messaging service is operated by Locke Identity Networks Inc. under the product name Locke Armory, an enterprise credential management platform for organizations.

What This Service Does

Organization administrators receive security alert messages, including account notifications and verification codes, for shared service accounts managed within Locke Armory. These messages are sent to phone numbers that administrators explicitly provision within the application to facilitate secure access to shared credentials.

Who Receives Messages

Only authenticated organization administrators who explicitly provision phone numbers within the Locke Armory admin console will receive SMS messages. End users and non-administrators do not receive SMS messages through this service. Each phone number must be manually added and confirmed by an authorized administrator within the authenticated application.

How Consent Is Collected

Consent is collected through an explicit, multi-step opt-in process within the authenticated Locke Armory admin console:

1. Admin logs into Locke Armory

   The administrator authenticates into the Locke Armory enterprise application using their organization credentials and passkey.

2. Admin navigates to SMS Phone Numbers section

   Within the admin console, the administrator navigates to the SMS Phone Numbers management area where provisioned numbers are listed.

3. Admin clicks "Provision Number"

   A confirmation dialog is displayed containing all required disclosures, including message frequency, data rates notice, opt-out instructions, and links to our Terms of Service and Privacy Policy. The admin must review and acknowledge these disclosures before proceeding.

   
4. Admin confirms to activate

   The administrator explicitly confirms activation, completing the opt-in process. The phone number is now provisioned and will receive security alert messages.

Required Disclosures

How to Opt Out

You can stop receiving SMS messages at any time through either of the following methods:

• Reply STOP to any message you receive from us. You will receive a single confirmation message and no further messages will be sent to that number.
• Deactivate the number in Locke Armory — an organization administrator can remove or deactivate a provisioned phone number at any time from the SMS Phone Numbers section of the admin console.

After opting out, you may opt back in at any time by re-provisioning the phone number through the same consent flow described above.

Help & Support

If you reply HELP to any message, you will receive a response with support contact information. You may also reach us directly:

• Email: support@lockeidentity.com
• Website: lockeidentity.com/support